Configure Prescription Details

Repeat Prescriptions via Patient Access

Any repeat prescriptions should preferably be requested electronically through Patient Access or using the NHS App 

You can select any pharmacy you prefer for collecting your prescription.

The surgery appreciates the frequent negative experience associated with technology, that some electronic prescriptions have often failed to arrive at the pharmacy, and that some of our service users end up preferring paper requests. We therefore still accept repeat prescriptions request in paper form. Requests can be sent to us via land mail or dropped off into the prescription box in front of the reception.

Please allow at least 48 working hours from 5 PM on the day when you raised your request. It is your responsibility to ensure that you have enough medication. Urgent demands for prescriptions which place unecessary pressure on our doctors is not acceptable and may lead to deregistration. 

We will not take any prescription orders via phone after 1st July 2019. This is to eliminate any potential medication errors.

For any prescription queries, you can call the surgery between 3 PM to 5 PM during our working days.

Patients Discharged from Other Healthcare Providers

Individuals who are discharged from A&E or out-of-hours care with a prescription should ensure that a one-week supply is obtained. Failing to secure your prescription from these settings does not give anyone the right to make unreasonable demands on our doctors to prescribe the medications with immediate effect.

All service users should appreciate that the surgery cannot afford to put aside work to attend to any unfinished work of others. It is important that we ensure equal healthcare access to all our service users.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

More information is available at NHS Choices.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website as well as on Pharmaceutical Services Negotiating Committee (PSNC).